• It is necessary to organize balloon safari by observing the wind conditions in the region. So these are generally a couple of hours prior to sunrise/ sunset as the winds are ideal at this time.
• The weather is ideal for smooth rides which are 5.30 am / 4 pm. Based on wind conditions the balloon rides are cancelled at times but chances are more at noon.
• Though the ride is one hour formally, it is better to keep aside at least 3 hours of your time. This includes inflating, gearing up, duration of flight ride, etc. Generally, it takes around three hours in duration.
• The balloon flies as high as up to 1200 feet above ground level. However, it all depends on weather conditions, topography to fly at a particular altitude.
• There are some requirements taken into consideration like height, age of the individual who is on flight etc. Although there is no age bar, kids less than 5 years are not allowed to alight. Moreover any kid or adult should be a minimum height of 1.5 meters.
• Those who are weak or have fear of heights may not want to alight as you have to remain standing throughout the flight. On a single ride there are a total of 4 -5 members on flight. Pregnant women are not allowed to fly the hot air balloon for safety reasons.
• If there are cancellations then passengers are notified about it prior to the Balloon Safari Start. However, cancellations are few.

TERMS & CONDITIONS:

• Our package rates are structured per person and are subject to minimum 02 travelers traveling along.
• Our package quote at the time of confirmation of booking will be valid.
• Our package prices are not pertinent to foreigners instead are applicable for Indian Nationality only.
• Cancellation, refund and other policies as per norms of Hotel/ company will be taken into account.
• Our package does not include any entrance fee to be paid during excursion of any sort. Customers are supposed to bear it personally.
• We are committed to recommend and provide alternate hotels of same category in case of unavailability in hotels preferred by you.
• Any appraisals in hotel cost, transport cost, forex fluctuation or hike in governmental taxes are susceptible to fluctuation in package cost quoted to you.
• All packages recommended by us encompass nights and check out timings applicable will be as per the norms of hotel. We do not support stay beyond the terms of packages availed by client and are not liable to pay any charges for extended stay unless it is approved by us in writing.

Cancellation Policy:

• Customers are liable to bear cancellation charges estimated on non refundable deposit of current package cost per individual along with sending Intimation of cancellation in writing to the company. Have a quick look on cancellation charges levied in distinct cases
• Customers are levied with the liability of payment of 25% of package cost as cancellation cost in case cancellation is done after confirmation or issue of hotel voucher.
• In the case when cancellation is done before 30 days of traveling date, half or 50 % of package cost is imposed as cancellation price.
• Cancellation cost shoots up more to 75 % of total cost of package if it is done before 15 days of scheduled traveling ate.
• 100% cancellation is imposed before 7 days of scheduled travel date.
• 100% of total cost is to be deducted in case clients do not make it at the time of departure and thereby results in no refund.